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1 Reply • Service 26Jun WRONGE ORDER The first time I went to get my lunch, I went to burgess Hill, instead of uncle Sam, as the cajun fries are great and thats why I pick smoque burger over uncle Sams. When i got back to work i found I had normal fries, so I gave smoque burger another chance.First I was waiting and no one acknowledged me, one person was on the phone the other person just answered the other phone. Then when I orderd my meal the person, was more interested in going out the back door, I ordered a plain burger with bbq sauce, I told them about my last visit, so they gave extra fries,I was lucky if half had cajun on them and very greasy also burger was not plain and didn't have the bbq sauce. not sure I'd want to back as they've messed up my order every time. I think they need to make sure that they get the customers orders right as they are not cheap and I would rather go to uncle Sams.
1 Reply • Service 20May Says my email is not registered during login, but says it is when I try to sign up? I've used my email to order and make an account before, and even have an email from smoqueburger. But now it won't let me login and says my email it doesn't exist when I try to change password. Then when I try to use the email in checkout and says it is already in use??

Thanks 6 Replies • Service 02May Local branch closed I just ordered a burger to pop-in and collect, but didn't realise my local branch was closed. Why did the site let me go through with an order to be ready as soon as possible if the branch is closed? Can I get my money back? By NIK FOWLER 0 Replies • Service 21Jul Amazing service Service masters

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