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0 Replies Delivery Missing items no reply We have used Smoque Burger six times in a short period of time and love the food. I had two items missing on my last order I used contact us but no reply Very disappointed. By xx xx 0 Replies Quality Raw Burger!! Went to Burgess Hill takeaway, ordered Big Cheese meals and took them home. Staff were fine but the food was awful. Raw burgers just seared a little on the outside, the insides were not pink they were blood red raw. Soggy chips too!

I messaged them through the website and did not even get the courtesy of a reply.

Avoid!
0 Replies Quality Great food and service Thanks for the great food and quick delivery time, well worth the money! 0 Replies Quality Good burger but.... Just a received my food, unfortunately not what I ordered, tried ringing back to get the problem sorted and the phone just rang for 10 minutes. I normally wouldn’t mind but I just spent £11 on a customised burger and it isn’t what I ordered. Really would like to get this problem sorted as I love your restaurant but this isn’t the first time. 1 Reply Quality Customise When you customise a chicken fillet, it doesn't show what was added.
I customised mine, but got a standard burger, still good, but none of the extras.
By Ethan Kith
4 Replies Quality Nutrition chart Where can I see your nutritional value chart for all your products? Or can I be sent one? Just curious to know but I DO LOVE All your food, I order every week!
Thanks :)
0 Replies Service Good burger Absolutely brilliant. The burgers are delicious and the service is very good. 2 Replies Service Gluten Free Hi guys,

Just wondering if gluten free buns will be returning to the menu soon? Would be a shame if they are gone forever as a lettuce wrap isn’t as nice!

Cheers
1 Reply Quality Rosemary Fries Hello,

I was wondering if there are any plans to bring the Rosemary fries back to the menu? They are my favourite, and while the plain fries are still great, I really miss these!
By Joanna Haslam
1 Reply Quality HOW DOES YOUR FRIES TRAVEL? I was wondering how you make sure your fries travels hot to your customers? 3 Replies Delivery delivery due what's your delivery times at the moment? 0 Replies Delivery Good food, quick delivery, fair prices Great as always 👍 1 Reply Quality What in that sauce? How do you make your house garlic & herbs mayonnaise? It's so addictive 😋 1 Reply Quality I love Smoque Honestly honestly the food here is always fresh. and they make the best potato fries I never have to go anywhere else. I wish they were in every city xx 0 Replies Quality Mince pie cheesecake? Out of this world guyssss! It's actually amazing x 0 Replies Delivery Speedyy Delivery super speedy and still piping hot food. I will be back xx 0 Replies Cheesecake heaven best cheesecake everrrrrrrrrrrrr Just tried their Christmas Special the mince pie cheesecake.Something new and I have never tried it before. But I will come back again before it's off the menu again :)))))) Love you SmoQue Burger 0 Replies Delivery Happy customer Happy with my burgers tonight stay safe guys👍 0 Replies Service Zahr I walked down to the shop sunday night, in the rain to buy two chicken burger meals. I waited outside for 45 minutes and was ignored except for the lady who apologized when I finally got the food. When I got home the chips were rock solid.
0 Replies Quality Perfect Feeling a bit lazy tonight ordered a delivery. Great burgers and chips, quick delivery.!what more can you want? 0 Replies Quality Sarah carey Wow! All three of us have just eaten the best burger meal! Lovely fresh burger and great chips! We felt it was great value for money too! We highly recommend the burgers!!!! By Karl Carey 2 Replies Service Dissatisfied Waited over 2 hours, when our two meals turned up finally both burgers were Luke warm and one portion of chips missing. Shame Really as the foods good but the missus won’t be ordering again 1 Reply Quality Raw mushroom disappointment Ordered a Peppe Deluxe for myself and a Beanburger with grilled mushrooms and red onion for my neighbour.

Mine was ok, but the beanburger was dripping in grease, the red onion was some off cut, and the grilled mushrooms were still raw and looked OLD.

Disappointing. Regular customers let down here.
Great to have you back, but in the current situation you would think you would be doing your best to prepare everything properly!
By Nigel Parsons
1 Reply Quality great to have you back, but... we ordered online yesterday
delivery was very quick... great
burgers tasted fantastic...great

but the one reason i get away with smoque burger is my mrs love's the rosemary chips but the portion size i reckon was half what it has been in the past.

for £3.25 you would expect a fair amount of chips

come on guys, i need the chips to be generous so i can scrum your brilliant burgers
By tim power
3 Replies Delivery No bacon No bacon in bacon cheeseburger
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