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I started ordering from smoque’s send of last year and while I can honestly say that I’ve had some of the best burgers in brighton from here I’ve also had some of the biggest headaches from here too. At least 40-30% of the time something is forgotten from the order, most frequently dips, but had missing drinks, chips, and sides. The new headache is your promotional code "BluesMonday", I have tried multiple times to enter the code only to be told "invalid promotional code" when it’s clearly displayed in the menu - and yes, it is typed in not added to the order as an item. And now your app has taken it upon itself to place an order when I wasn’t ready and still going round in circles trying to add the promo! Pretty pissed to be honest!
Fix the site then fix your service! Do that and you’ll be one of the best burger bars in brighton. Don’t: and you’ll have a list of as long as your arm of people pissed at your sub-par service. 2/5 stars (could easily be 5/5 stars)
