Receive SG points for writing forum posts! Use these points for special rewards!
Waited over 2 hours, when our two meals turned up finally both burgers were Luke warm and one portion of chips missing. Shame Really as the foods good but the missus won’t be ordering again
Hi There,
Thank you for reaching out to us. We would be able to help you if you provide an Order number and our store manager will contact you to make up for the error.
It is extremely unlikely that we deliver over 2 hours (almost never), and I am more than happy to make it up to you. I am happy to generate a voucher for you for your next order.
Hope to hear from you soon.
customer support:
www.smoqueburger.co.uk/contact
Brighton: 01273 684681
Burgess Hill: 01444 708777
Best Regards,
Admin
Hi there,
The order number was ORD116053. We placed the order at 7pm and I called the shop at 8.57pm to find out where it was as it still hadn’t arrived.
Thanks.
